Terms and Conditions

Effective Date: June 20, 2026 Last Updated: June 20, 2026

1. Acceptance of Terms

By accessing or using the website xtremission.com, engaging Xtremission LLC for services, or executing any service agreement, statement of work, or purchase order with Xtremission LLC, you (“Client”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, do not use our website or services.

These Terms apply to all clients, visitors, and others who access or use our services.

2. Description of Services

Xtremission LLC provides professional consulting services in the field of Information Technology. Xtremission LLC may also provide customized hardware or software licensing to meet a Client’s specific needs, to the best of Xtremission LLC’s abilities.
Specific services, deliverables, timelines, and fees for each engagement will be outlined in a separate Statement of Work (SOW), proposal, or service agreement mutually agreed upon by both parties. In the event of any conflict between these Terms and a signed SOW or service agreement, the SOW or service agreement shall control.

3. Payment Terms

3.1 Fees

All fees for services, hardware, or licensing are as agreed upon in the applicable SOW, proposal, or invoice issued by Xtremission LLC.

3.2 Payment Due Date

Unless otherwise specified in writing, invoices are due and payable within 30 days of the invoice date.

3.3 Late Payments

Invoices not paid within the due date may be subject to a late fee of 1.5% per month (or the maximum rate permitted by applicable law, whichever is less) on the outstanding balance, accruing from the due date until paid in full.

3.4 Suspension of Services

Xtremission LLC reserves the right to suspend or terminate services for any Client with an outstanding balance more than 30 days past due, without liability to the Client.

3.5 Taxes

The Client is responsible for all applicable taxes, levies, or duties imposed by taxing authorities on services or products purchased from Xtremission LLC, excluding taxes based on Xtremission LLC’s net income.

4. Refund and Cancellation Policy

4.1 All Sales Final

All sales are final unless approved for return or refund by Xtremission LLC in writing. Refunds are processed at the sole discretion of Xtremission LLC.

4.2 Cancellation of Services

Clients wishing to cancel an active engagement must provide written notice to webmaster@xtremission.com. Any work completed or costs incurred by Xtremission LLC up to the date of cancellation shall remain billable and due.

4.3 Hardware and Licensing

Due to the customized nature of hardware procurement and third-party software licensing, no refunds will be issued for hardware or licensing purchases once an order has been placed with a supplier or vendor on the Client’s behalf, unless the supplier or vendor provides a return authorization to Xtremission LLC.

5. Intellectual Property

5.1 Client-Owned Deliverables

Upon receipt of full payment for services rendered, Xtremission LLC assigns to the Client all rights, title, and interest in custom deliverables created specifically for the Client under a given SOW, unless otherwise agreed in writing.

5.2 Xtremission LLC-Owned Property

Any pre-existing tools, frameworks, methodologies, templates, or proprietary processes used by Xtremission LLC in performing services remain the sole property of Xtremission LLC. These are provided to the Client on a limited, non-exclusive, non-transferable license for use in connection with the deliverables only.

5.3 Third-Party Licensing

Any third-party software, tools, or licenses procured on the Client’s behalf are subject to the applicable third-party license agreements. The Client agrees to comply with all such agreements.

6. Confidentiality

Each party agrees to keep confidential any non-public, proprietary, or sensitive information disclosed by the other party in connection with services (“Confidential Information”), and not to disclose such information to any third party without prior written consent, except as required by law. This obligation shall survive the termination of any service engagement for a period of three (3) years.

7. No Guarantee

The Client acknowledges and agrees that Xtremission LLC cannot guarantee the results or effectiveness of any services rendered or to be rendered. Services shall be performed in a professional manner and in accordance with good industry practice. Best efforts will be used, but no specific results are promised or warranted.

8. Limitation of Liability

8.1 Exclusion of Consequential Damages

The Client acknowledges and agrees that Xtremission LLC shall not be liable for any losses or damages, whether indirect, incidental, special, or consequential — including but not limited to loss of profits, loss of data, loss of goodwill, or interruption of business — irrespective of whether or not the Client has been advised of or might have anticipated the possibility of such loss or damage.

8.2 Liability Cap

To the maximum extent permitted by applicable law, Xtremission LLC’s total cumulative liability to the Client for any claims arising out of or related to these Terms or the services provided shall not exceed the total fees paid by the Client to Xtremission LLC in the three (3) months immediately preceding the event giving rise to the claim.

8.3 Essential Basis

The Client acknowledges that the limitations of liability in this section are an essential element of the agreement between the parties, without which Xtremission LLC would not have provided services at the agreed-upon fees.

9. Indemnification

The Client agrees to indemnify, defend, and hold harmless Xtremission LLC, its officers, directors, employees, agents, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with: (a) the Client’s use of services or deliverables; (b) the Client’s breach of these Terms; or (c) the Client’s violation of any applicable law or third-party rights.

10. Force Majeure

Xtremission LLC shall be excused from any delay or failure in performance required hereunder if caused by reason of any occurrence or contingency beyond its reasonable control, including but not limited to acts of God, acts of war, fire, insurrection, strikes, lock-outs or other serious labor disputes, riots, earthquakes, floods, explosions, pandemics, cyberattacks on critical infrastructure, or other acts of nature. In such an event, Xtremission LLC will provide prompt written notice to the Client and will resume performance as soon as reasonably practicable.

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Louisiana, without regard to its conflict of law principles.

11.2 Dispute Resolution

In the event of any dispute arising out of or related to these Terms or any services provided, the parties agree to first attempt resolution through good-faith negotiation. If the dispute cannot be resolved within 30 days of written notice, either party may pursue resolution through binding arbitration or litigation in the appropriate courts of Polk County, Texas, or Louisiana, at Xtremission LLC’s election.

11.3 Waiver of Class Action

To the extent permitted by law, both parties waive any right to participate in a class action lawsuit or class-wide arbitration related to these Terms or any services provided.

12. Amendments

Xtremission LLC reserves the right to update or modify these Terms at any time. Changes will be posted on xtremission.com with an updated “Last Updated” date. Continued use of services or the Site after any such changes constitutes the Client’s acceptance of the revised Terms. For active engagements, material changes will be communicated via email.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms, together with any signed SOW, proposal, or service agreement, constitute the entire agreement between Xtremission LLC and the Client with respect to the subject matter herein, and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

15. Corporate Information

Xtremission LLC is a Louisiana Limited Liability Company, Charter No. 42755823K, and is registered as a Foreign LLC in the State of Tennessee, Control No. 001622044.

16. Contact Us

For questions regarding these Terms and Conditions, please contact:

Xtremission LLC 101 Rainbow Drive, PMB 11442 Livingston, TX 77399 📧 webmaster@xtremission.com 📞 +1 865-205-1168