{"id":1592,"date":"2026-06-20T06:09:53","date_gmt":"2026-06-20T06:09:53","guid":{"rendered":"https:\/\/xtremission.com\/?page_id=1592"},"modified":"2026-06-20T06:09:53","modified_gmt":"2026-06-20T06:09:53","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/xtremission.com\/index.php\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h1 class=\"mb-2 mt-4 break-words text-2xl font-semibold\">Terms and Conditions<\/h1>\n<div class=\"mb-4 break-words font-normal leading-7 text-inherit last:mb-0 &#091;li_&amp;&#093;:mb-0\"><strong class=\"font-semibold\">Effective Date:<\/strong>\u00a0June 20, 2026\u00a0<strong class=\"font-semibold\">Last Updated:<\/strong>\u00a0June 20, 2026<\/div>\n<hr class=\"my-7 border-neutral-300 dark:border-neutral-700\" \/>\n<h2 class=\"mb-2 mt-4 break-words text-xl font-semibold\">1. Acceptance of Terms<\/h2>\n<div class=\"mb-4 break-words font-normal leading-7 text-inherit last:mb-0 &#091;li_&amp;&#093;:mb-0\">By accessing or using the website\u00a0<strong class=\"font-semibold\">xtremission.com<\/strong>, engaging Xtremission LLC for services, or executing any service agreement, statement of work, or purchase order with Xtremission LLC, you (&#8220;Client&#8221;) agree to be bound by these Terms and Conditions (&#8220;Terms&#8221;). If you do not agree to these Terms, do not use our website or services.<\/div>\n<p class=\"mb-4 break-words text-base font-normal leading-7 last:mb-0 &#091;li_&amp;&#093;:mb-0\">These Terms apply to all clients, visitors, and others who access or use our services.<\/p>\n<hr class=\"my-7 border-neutral-300 dark:border-neutral-700\" \/>\n<h2 class=\"mb-2 mt-4 break-words text-xl font-semibold\">2. Description of Services<\/h2>\n<div class=\"mb-4 break-words font-normal leading-7 text-inherit last:mb-0 &#091;li_&amp;&#093;:mb-0\"><strong class=\"font-semibold\">Xtremission LLC<\/strong>\u00a0provides professional consulting services in the field of Information Technology. Xtremission LLC may also provide customized hardware or software licensing to meet a Client&#8217;s specific needs, to the best of Xtremission LLC&#8217;s abilities.<\/div>\n<div class=\"mb-4 break-words font-normal leading-7 text-inherit last:mb-0 &#091;li_&amp;&#093;:mb-0\">Specific services, deliverables, timelines, and fees for each engagement will be outlined in a separate\u00a0<strong class=\"font-semibold\">Statement of Work (SOW)<\/strong>, proposal, or service agreement mutually agreed upon by both parties. In the event of any conflict between these Terms and a signed SOW or service agreement, the SOW or service agreement shall control.<\/div>\n<hr class=\"my-7 border-neutral-300 dark:border-neutral-700\" \/>\n<h2 class=\"mb-2 mt-4 break-words text-xl font-semibold\">3. Payment Terms<\/h2>\n<h3 class=\"mb-1 mt-4 break-words text-lg font-semibold\">3.1 Fees<\/h3>\n<p class=\"mb-4 break-words text-base font-normal leading-7 last:mb-0 &#091;li_&amp;&#093;:mb-0\">All fees for services, hardware, or licensing are as agreed upon in the applicable SOW, proposal, or invoice issued by Xtremission LLC.<\/p>\n<h3 class=\"mb-1 mt-4 break-words text-lg font-semibold\">3.2 Payment Due Date<\/h3>\n<div class=\"mb-4 break-words font-normal leading-7 text-inherit last:mb-0 &#091;li_&amp;&#093;:mb-0\">Unless otherwise specified in writing, invoices are due and payable within\u00a0<strong class=\"font-semibold\">30 days<\/strong>\u00a0of the invoice date.<\/div>\n<h3 class=\"mb-1 mt-4 break-words text-lg font-semibold\">3.3 Late Payments<\/h3>\n<div class=\"mb-4 break-words font-normal leading-7 text-inherit last:mb-0 &#091;li_&amp;&#093;:mb-0\">Invoices not paid within the due date may be subject to a late fee of\u00a0<strong class=\"font-semibold\">1.5% per month<\/strong>\u00a0(or the maximum rate permitted by applicable law, whichever is less) on the outstanding balance, accruing from the due date until paid in full.<\/div>\n<h3 class=\"mb-1 mt-4 break-words text-lg font-semibold\">3.4 Suspension of Services<\/h3>\n<div class=\"mb-4 break-words font-normal leading-7 text-inherit last:mb-0 &#091;li_&amp;&#093;:mb-0\">Xtremission LLC reserves the right to suspend or terminate services for any Client with an outstanding balance more than\u00a0<strong class=\"font-semibold\">30 days<\/strong>\u00a0past due, without liability to the Client.<\/div>\n<h3 class=\"mb-1 mt-4 break-words text-lg font-semibold\">3.5 Taxes<\/h3>\n<p class=\"mb-4 break-words text-base font-normal leading-7 last:mb-0 &#091;li_&amp;&#093;:mb-0\">The Client is responsible for all applicable taxes, levies, or duties imposed by taxing authorities on services or products purchased from Xtremission LLC, excluding taxes based on Xtremission LLC&#8217;s net income.<\/p>\n<hr class=\"my-7 border-neutral-300 dark:border-neutral-700\" \/>\n<h2 class=\"mb-2 mt-4 break-words text-xl font-semibold\">4. Refund and Cancellation Policy<\/h2>\n<h3 class=\"mb-1 mt-4 break-words text-lg font-semibold\">4.1 All Sales Final<\/h3>\n<p class=\"mb-4 break-words text-base font-normal leading-7 last:mb-0 &#091;li_&amp;&#093;:mb-0\">All sales are final unless approved for return or refund by Xtremission LLC in writing. Refunds are processed at the sole discretion of Xtremission LLC.<\/p>\n<h3 class=\"mb-1 mt-4 break-words text-lg font-semibold\">4.2 Cancellation of Services<\/h3>\n<div class=\"mb-4 break-words font-normal leading-7 text-inherit last:mb-0 &#091;li_&amp;&#093;:mb-0\">Clients wishing to cancel an active engagement must provide written notice to\u00a0<strong class=\"font-semibold\"><a class=\"cursor-pointer break-words text-&#091;#2964AA&#093; hover:opacity-80 dark:text-&#091;#7AB7FF&#093;\" href=\"mailto:webmaster@xtremission.com\">webmaster@xtremission.com<\/a><\/strong>. Any work completed or costs incurred by Xtremission LLC up to the date of cancellation shall remain billable and due.<\/div>\n<h3 class=\"mb-1 mt-4 break-words text-lg font-semibold\">4.3 Hardware and Licensing<\/h3>\n<div class=\"mb-4 break-words font-normal leading-7 text-inherit last:mb-0 &#091;li_&amp;&#093;:mb-0\">Due to the customized nature of hardware procurement and third-party software licensing,\u00a0<strong class=\"font-semibold\">no refunds will be issued<\/strong>\u00a0for hardware or licensing purchases once an order has been placed with a supplier or vendor on the Client&#8217;s behalf, unless the supplier or vendor provides a return authorization to Xtremission LLC.<\/div>\n<hr class=\"my-7 border-neutral-300 dark:border-neutral-700\" \/>\n<h2 class=\"mb-2 mt-4 break-words text-xl font-semibold\">5. Intellectual Property<\/h2>\n<h3 class=\"mb-1 mt-4 break-words text-lg font-semibold\">5.1 Client-Owned Deliverables<\/h3>\n<p class=\"mb-4 break-words text-base font-normal leading-7 last:mb-0 &#091;li_&amp;&#093;:mb-0\">Upon receipt of full payment for services rendered, Xtremission LLC assigns to the Client all rights, title, and interest in custom deliverables created specifically for the Client under a given SOW, unless otherwise agreed in writing.<\/p>\n<h3 class=\"mb-1 mt-4 break-words text-lg font-semibold\">5.2 Xtremission LLC-Owned Property<\/h3>\n<div class=\"mb-4 break-words font-normal leading-7 text-inherit last:mb-0 &#091;li_&amp;&#093;:mb-0\">Any pre-existing tools, frameworks, methodologies, templates, or proprietary processes used by Xtremission LLC in performing services remain the sole property of Xtremission LLC. These are provided to the Client on a\u00a0<strong class=\"font-semibold\">limited, non-exclusive, non-transferable license<\/strong>\u00a0for use in connection with the deliverables only.<\/div>\n<h3 class=\"mb-1 mt-4 break-words text-lg font-semibold\">5.3 Third-Party Licensing<\/h3>\n<p class=\"mb-4 break-words text-base font-normal leading-7 last:mb-0 &#091;li_&amp;&#093;:mb-0\">Any third-party software, tools, or licenses procured on the Client&#8217;s behalf are subject to the applicable third-party license agreements. The Client agrees to comply with all such agreements.<\/p>\n<hr class=\"my-7 border-neutral-300 dark:border-neutral-700\" \/>\n<h2 class=\"mb-2 mt-4 break-words text-xl font-semibold\">6. Confidentiality<\/h2>\n<div class=\"mb-4 break-words font-normal leading-7 text-inherit last:mb-0 &#091;li_&amp;&#093;:mb-0\">Each party agrees to keep confidential any non-public, proprietary, or sensitive information disclosed by the other party in connection with services (&#8220;Confidential Information&#8221;), and not to disclose such information to any third party without prior written consent, except as required by law. This obligation shall survive the termination of any service engagement for a period of\u00a0<strong class=\"font-semibold\">three (3) years<\/strong>.<\/div>\n<hr class=\"my-7 border-neutral-300 dark:border-neutral-700\" \/>\n<h2 class=\"mb-2 mt-4 break-words text-xl font-semibold\">7. No Guarantee<\/h2>\n<p class=\"mb-4 break-words text-base font-normal leading-7 last:mb-0 &#091;li_&amp;&#093;:mb-0\">The Client acknowledges and agrees that Xtremission LLC cannot guarantee the results or effectiveness of any services rendered or to be rendered. Services shall be performed in a professional manner and in accordance with good industry practice. Best efforts will be used, but no specific results are promised or warranted.<\/p>\n<hr class=\"my-7 border-neutral-300 dark:border-neutral-700\" \/>\n<h2 class=\"mb-2 mt-4 break-words text-xl font-semibold\">8. Limitation of Liability<\/h2>\n<h3 class=\"mb-1 mt-4 break-words text-lg font-semibold\">8.1 Exclusion of Consequential Damages<\/h3>\n<p class=\"mb-4 break-words text-base font-normal leading-7 last:mb-0 &#091;li_&amp;&#093;:mb-0\">The Client acknowledges and agrees that Xtremission LLC shall not be liable for any losses or damages, whether indirect, incidental, special, or consequential \u2014 including but not limited to loss of profits, loss of data, loss of goodwill, or interruption of business \u2014 irrespective of whether or not the Client has been advised of or might have anticipated the possibility of such loss or damage.<\/p>\n<h3 class=\"mb-1 mt-4 break-words text-lg font-semibold\">8.2 Liability Cap<\/h3>\n<div class=\"mb-4 break-words font-normal leading-7 text-inherit last:mb-0 &#091;li_&amp;&#093;:mb-0\">To the maximum extent permitted by applicable law, Xtremission LLC&#8217;s total cumulative liability to the Client for any claims arising out of or related to these Terms or the services provided shall not exceed the\u00a0<strong class=\"font-semibold\">total fees paid by the Client to Xtremission LLC in the three (3) months immediately preceding the event giving rise to the claim<\/strong>.<\/div>\n<h3 class=\"mb-1 mt-4 break-words text-lg font-semibold\">8.3 Essential Basis<\/h3>\n<p class=\"mb-4 break-words text-base font-normal leading-7 last:mb-0 &#091;li_&amp;&#093;:mb-0\">The Client acknowledges that the limitations of liability in this section are an essential element of the agreement between the parties, without which Xtremission LLC would not have provided services at the agreed-upon fees.<\/p>\n<hr class=\"my-7 border-neutral-300 dark:border-neutral-700\" \/>\n<h2 class=\"mb-2 mt-4 break-words text-xl font-semibold\">9. Indemnification<\/h2>\n<p class=\"mb-4 break-words text-base font-normal leading-7 last:mb-0 &#091;li_&amp;&#093;:mb-0\">The Client agrees to indemnify, defend, and hold harmless Xtremission LLC, its officers, directors, employees, agents, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys&#8217; fees) arising out of or in any way connected with: (a) the Client&#8217;s use of services or deliverables; (b) the Client&#8217;s breach of these Terms; or (c) the Client&#8217;s violation of any applicable law or third-party rights.<\/p>\n<hr class=\"my-7 border-neutral-300 dark:border-neutral-700\" \/>\n<h2 class=\"mb-2 mt-4 break-words text-xl font-semibold\">10. Force Majeure<\/h2>\n<p class=\"mb-4 break-words text-base font-normal leading-7 last:mb-0 &#091;li_&amp;&#093;:mb-0\">Xtremission LLC shall be excused from any delay or failure in performance required hereunder if caused by reason of any occurrence or contingency beyond its reasonable control, including but not limited to acts of God, acts of war, fire, insurrection, strikes, lock-outs or other serious labor disputes, riots, earthquakes, floods, explosions, pandemics, cyberattacks on critical infrastructure, or other acts of nature. In such an event, Xtremission LLC will provide prompt written notice to the Client and will resume performance as soon as reasonably practicable.<\/p>\n<hr class=\"my-7 border-neutral-300 dark:border-neutral-700\" \/>\n<h2 class=\"mb-2 mt-4 break-words text-xl font-semibold\">11. Governing Law and Dispute Resolution<\/h2>\n<h3 class=\"mb-1 mt-4 break-words text-lg font-semibold\">11.1 Governing Law<\/h3>\n<div class=\"mb-4 break-words font-normal leading-7 text-inherit last:mb-0 &#091;li_&amp;&#093;:mb-0\">These Terms shall be governed by and construed in accordance with the laws of the\u00a0<strong class=\"font-semibold\">State of Louisiana<\/strong>, without regard to its conflict of law principles.<\/div>\n<h3 class=\"mb-1 mt-4 break-words text-lg font-semibold\">11.2 Dispute Resolution<\/h3>\n<div class=\"mb-4 break-words font-normal leading-7 text-inherit last:mb-0 &#091;li_&amp;&#093;:mb-0\">In the event of any dispute arising out of or related to these Terms or any services provided, the parties agree to first attempt resolution through good-faith negotiation. If the dispute cannot be resolved within\u00a0<strong class=\"font-semibold\">30 days<\/strong>\u00a0of written notice, either party may pursue resolution through binding arbitration or litigation in the appropriate courts of\u00a0<strong class=\"font-semibold\">Polk County, Texas<\/strong>, or\u00a0<strong class=\"font-semibold\">Louisiana<\/strong>, at Xtremission LLC&#8217;s election.<\/div>\n<h3 class=\"mb-1 mt-4 break-words text-lg font-semibold\">11.3 Waiver of Class Action<\/h3>\n<p class=\"mb-4 break-words text-base font-normal leading-7 last:mb-0 &#091;li_&amp;&#093;:mb-0\">To the extent permitted by law, both parties waive any right to participate in a class action lawsuit or class-wide arbitration related to these Terms or any services provided.<\/p>\n<hr class=\"my-7 border-neutral-300 dark:border-neutral-700\" \/>\n<h2 class=\"mb-2 mt-4 break-words text-xl font-semibold\">12. Amendments<\/h2>\n<div class=\"mb-4 break-words font-normal leading-7 text-inherit last:mb-0 &#091;li_&amp;&#093;:mb-0\">Xtremission LLC reserves the right to update or modify these Terms at any time. Changes will be posted on\u00a0<strong class=\"font-semibold\">xtremission.com<\/strong>\u00a0with an updated &#8220;Last Updated&#8221; date. Continued use of services or the Site after any such changes constitutes the Client&#8217;s acceptance of the revised Terms. For active engagements, material changes will be communicated via email.<\/div>\n<hr class=\"my-7 border-neutral-300 dark:border-neutral-700\" \/>\n<h2 class=\"mb-2 mt-4 break-words text-xl font-semibold\">13. Severability<\/h2>\n<p class=\"mb-4 break-words text-base font-normal leading-7 last:mb-0 &#091;li_&amp;&#093;:mb-0\">If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.<\/p>\n<hr class=\"my-7 border-neutral-300 dark:border-neutral-700\" \/>\n<h2 class=\"mb-2 mt-4 break-words text-xl font-semibold\">14. Entire Agreement<\/h2>\n<p class=\"mb-4 break-words text-base font-normal leading-7 last:mb-0 &#091;li_&amp;&#093;:mb-0\">These Terms, together with any signed SOW, proposal, or service agreement, constitute the entire agreement between Xtremission LLC and the Client with respect to the subject matter herein, and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.<\/p>\n<hr class=\"my-7 border-neutral-300 dark:border-neutral-700\" \/>\n<h2 class=\"mb-2 mt-4 break-words text-xl font-semibold\">15. Corporate Information<\/h2>\n<div class=\"mb-4 break-words font-normal leading-7 text-inherit last:mb-0 &#091;li_&amp;&#093;:mb-0\">Xtremission LLC is a\u00a0<strong class=\"font-semibold\">Louisiana Limited Liability Company<\/strong>, Charter No.\u00a0<strong class=\"font-semibold\">42755823K<\/strong>, and is registered as a\u00a0<strong class=\"font-semibold\">Foreign LLC in the State of Tennessee<\/strong>, Control No.\u00a0<strong class=\"font-semibold\">001622044<\/strong>.<\/div>\n<hr class=\"my-7 border-neutral-300 dark:border-neutral-700\" \/>\n<h2 class=\"mb-2 mt-4 break-words text-xl font-semibold\">16. Contact Us<\/h2>\n<p class=\"mb-4 break-words text-base font-normal leading-7 last:mb-0 &#091;li_&amp;&#093;:mb-0\">For questions regarding these Terms and Conditions, please contact:<\/p>\n<blockquote class=\"my-4 border-l-4 border-neutral-400 bg-transparent py-1 pl-6 dark:border-neutral-600\">\n<div class=\"mb-4 break-words font-normal leading-7 text-inherit last:mb-0 &#091;li_&amp;&#093;:mb-0\"><strong class=\"font-semibold\">Xtremission LLC<\/strong>\u00a0101 Rainbow Drive, PMB 11442 Livingston, TX 77399 \ud83d\udce7\u00a0<a class=\"cursor-pointer break-words text-&#091;#2964AA&#093; hover:opacity-80 dark:text-&#091;#7AB7FF&#093;\" href=\"mailto:webmaster@xtremission.com\">webmaster@xtremission.com<\/a>\u00a0\ud83d\udcde +1 865-205-1168<\/div>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1592","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/xtremission.com\/index.php\/wp-json\/wp\/v2\/pages\/1592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xtremission.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xtremission.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xtremission.com\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/xtremission.com\/index.php\/wp-json\/wp\/v2\/comments?post=1592"}],"version-history":[{"count":1,"href":"https:\/\/xtremission.com\/index.php\/wp-json\/wp\/v2\/pages\/1592\/revisions"}],"predecessor-version":[{"id":1593,"href":"https:\/\/xtremission.com\/index.php\/wp-json\/wp\/v2\/pages\/1592\/revisions\/1593"}],"wp:attachment":[{"href":"https:\/\/xtremission.com\/index.php\/wp-json\/wp\/v2\/media?parent=1592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}